A band aid is better than bleeding
Trade offs in short term vs long term decisions Recently I have been thinking about trade offs in product. The discussion about trade offs is something that is not spoken about much. I was watching Season 3- Episode 5 of “Halt and Catch Fire”. The two startup co-founders are arguing about a software issue which […]
Defending your B2B Product against revenue threats
How to stay ahead of threats to your product We build and launch products that customers love, and grow our revenues. We then hope that the customers will continue to shower their love for our product and continue to renew. In real life, your product is under constant threat. And hence it is critical to […]
Product drivers that impact profitability
As a PM, you can contribute to making your product profitable Today we are going to discuss how to build a products that generates revenue in a profitable manner. We will discuss Importance of profitability Decisions that impact profitability Your responsibility as a PM to improve profitability Let me start with a recent incident. I […]
Churn to Earn – products role in managing retention
How B2B Product Management Drives Business Growth by Improving Customer Retention In an earlier posts I had discussed the 6 levers of growth that a product manager has at their arsenal. When we say growth, we mean the growth of your business i.e revenue. Which lever is relevant depends on the stage of your company […]
The Crucial Role of Customer Feedback Systems in B2B Product
Building a system for the Voice of the Customer. Today we will deep dive into the world of Voice of Customer, which is a fancy way of saying gather customer feedback. But there is more to it. B2B Product teams shape their products with input from a variety of sources. One of the key sources […]
An experience with customer experience
Your product is end to end experience a customer experiences In this article, I wanted to share an awesome experience I had with a product and how it influenced my thinking about product management. In December 2020, I bought the Tesla Model 3. It’s a great car with high usability and technical features. If you […]
Do you struggle with internal persuasion?
How to work on your internal selling and persuasion skills Hi PMs You have read quite a bit about the importance of stakeholder management. In order to get your product to market, you have to work with your internal stakeholders – sales, marketing, finance, partners, executive, legal etc. But what does it really mean to […]
You have a product, I need a solution
As a product manager, we read a lot about the need for a solution by the customer. So when we build a product, why does it not just work. The general reason that comes back is that the customer needs a solution. Wait, didn’t we just build that? Not quite. There is a subtle difference […]
How did management consulting help me as a B2B PM
Consider early career in management consulting. Prior to being a product manager I was in consulting. I wondered if it was worth it. Managment consulting gets a bad rap, especially in product and tech circles. Jokes abound. (A consultant borrows your watch and tells you the time and then bills you for it) Apart from […]
Hallmarks of good and poor B2B product teams
What makes a good product team You read a lot about how you should become a good product manager. But what about how to be a good product team. In this article, I’ll focus on what it means to be a good product team. I will restrict to B2B since that is my domain, but […]
